Who we are

Who We Are

WORLD-CLASS SERVICE...WITH A GREAT ATTITUDE!

We are Delivery Hawaii

A state-wide full-service third-party logistics provider, offering affordable solutions to Hawaii's unique distribution challenges.

Distinguished by our advanced proprietary software and unparalleled customer service, Delivery Hawaii provides fast and accurate order fulfillment and distribution services out of a multi-island warehousing network in Hawaii. With a focus on meeting your enterprise's particular logistics needs, Delivery Hawaii is here for you.

Our Flexibility and Dedication Lead to Your Success

Our Mission

World-class service with a great attitude describes our “whatever it takes” approach to ensuring complete customer satisfaction because at Delivery Hawaii our mission is just that. We are determined to fulfill your logistics needs accurately and on-schedule—the first time!

Our Commitment

Delivery Hawaii is committed towards keeping your business operating at the speed of excellence. Your success is the fuel to our success so we operate to serve as an extension of your company. From point of sale to delivery, allow us to make "our way" your way!

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Customer

Our Team

Our team is an extension of your team. That’s why our qualified professionals meet the highest standards in screening, hiring and training criteria and ensure that you and your customers are provided the stellar level of service you’re expecting.


Family Owned & Operated

When you have an important matter and want to speak to a person, you won't find owners Ken and Monica Dawson skipping out to the golf course. Instead, you'll find them any day of the week working hard beside all of Delivery Hawaii's professional and talented staff.

In fact, providing that personal touch is big part of who we are and when you call Delivery Hawaii, we guarantee that you will never sit through a prerecorded message that mechanically tells you to “please hold until someone is available to take your call.” A live customer service star will always answer your call and work tirelessly towards meeting your logistics needs in the most prompt, efficient and friendly way possible! There's a pretty good chance you'll be left with a smile on your face.

In Hawaii, 'ohana' means family in an extended sense of the word. We'd love for you to become a part of our 'ohana' at Delivery Hawaii.

Our Experience

We know logistics, but we also know Hawaii. What began as a same-day delivery and courier service in Maui in the 90's has expanded into a state-wide full-service third-party logistics company that offers affordable solutions to Hawaii’s unique distribution challenges.


History

Delivery Hawaii as we know it today was built upon a reputable same-day delivery and courier service provider founded in 1991 called Maui Parcel Service. Having formerly founded a similar, but much larger same-day service in the Chicago area, Ken and Monica Dawson acquired Maui Parcel Service in early 2006.

Continuing the dependable and quality-driven tradition, the Dawsons extended the company's delivery services throughout the state and Delivery Hawaii, Inc. was born. Proceeding to enhance the company's service in response to the unique logistics challenges of this multi-island state, Delivery Hawaii soon became the full-service third-party logistics provider that it is today, offering accurate order fulfillment, custom warehouse management and inventory control in addition to distribution services.

Today, Delivery Hawaii continues to grow and improve upon its logistics services for those in Hawaii or on the mainland.

Stay up-to-date with the latest going-ons

Find out about our recent technology advancements and other enhancements, additions to the team and other news on our Facebook page: facebook.com/deliveryhawaii.

Providing leadership in the community

As part of our core values and beliefs, our way of doing business supports a devotion to strengthen the communities we work in and serve. We foster a culture of giving back and are proud to make a difference through our community partnerships. Learn more

Ken and Monica Dawson

Ken and Monica Dawson are former founders of a same day delivery service company in the Chicago area.

Specializing in the development and implementation of same day delivery programs for large well known companies, the Dawson’s delivered over 3,000 packages per day to companies that placed their order by a pre-defined time that same day! It was same day courier delivery service at its finest!

They took the art of same-day delivery services to a higher level by identifying gaps in delivery service processes and creating software solutions and technology processes to contribute to their ability to provide their customers with a customized and unparalleled same day delivery service.

By 2001 the Dawsons saw sales in excess of $3 million annually! They sold their company and then later relocated to Hawaii in 2003.

We have a different way of doing things!

Our dedication to the success of our clients is at the core of our approach to customer satisfaction. Our services are designed specifically to enhance your bottom line and improve your image with your customers and vendors. We are confident that you will soon learn to rely on us for our flexibility, determination and our genuine drive to see your business achieve the ultimate in success. We do third-party logistics better, faster, and with a much better sense of humor than our competitors do!

Let's Begin a Dialogue!